Introduction

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase. In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Refund Policy:

• Cancellation by Bridal Touches: In the event that Bridal Touches cancels your appointment for any reason, a full refund will be issued to your original payment method.
• Cancellation by Customer: If you cancel your appointment.
• You are eligible for a full refund if you cancelled More than 24 hours in advance, Less than 24 hours in advance No refund will be provided.
• Refund Processing: Refunds will be processed within [Three days] working days and will be credited to the original payment method used for the booking.

Cancellation Policy:

• Rescheduling: You can reschedule your appointment free of charge up to 24 hours before your appointment time, subject to availability.
• Late Arrivals: Please arrive on time for your appointment. If you arrive late, your appointment duration may be shortened to accommodate the next scheduled booking.
• No-shows: If you fail to show up for your appointment without prior cancellation, no refund will be provided.

How to Cancel or Reschedule

You can cancel or reschedule your appointment by logging into your Bridal Touches account or by contacting our customer support team at [+91 8699899972].

Exceptions: In case of unforeseen circumstances such as natural disasters, pandemics, or other emergencies, Bridal Touches reserves the right to modify its cancellation and refund policies as necessary.

Contact Us: For any questions or concerns regarding our refund and cancellation policy, click contact us

Note: By booking an appointment through Bridal Touches, you acknowledge that you have read, understood, and agree to abide by our refund and cancellation policy.

Thank you for choosing Bridal Touches. We look forward to providing you with an exceptional salon experience!